Questions we get every day
Can't find yours? Call the kitchen — someone always picks up.
Ordering
How long does pickup take?
Most orders are ready in 15–20 minutes. Large or custom orders take longer and we'll tell you at checkout.
Where do I place an order?
Through the Order Online button anywhere on this site. It opens our ordering system, where you build the order and pay by card for pickup or delivery.
Can I order for later?
Yes — the ordering system shows the times available when you check out.
Do you take phone orders?
Yes, during open hours at (416) 530-4352. Online is faster during the lunch and dinner rush.
What if something's wrong with my order?
Call the kitchen that made it within 24 hours. We remake it or refund it — no forms involved.
Food & diets
Is all your meat halal?
Yes. All the meat in our kitchen comes from a certified halal supplier — it's not a separate menu, it's the whole menu.
Do you have real vegan options?
The Vegan Bowl is on the menu every day, and the Tuesday burger, Thursday kathi roll and Friday rice bowl deals each have a vegan version at the same price. Plant-based cheese swaps into any pizza or burger for +$3.
Can you do gluten-free?
Gluten-free swaps cover 16 dishes: a gluten-free crust on 8 pizzas for $4, a bun on 5 burgers and a wrap on 3 rolls for $2. We prep them separately, but the kitchen also handles wheat, so we cannot promise zero cross-contact. Tell us when you order and we will be straight with you.
How spicy is spicy?
Anything marked Spicy is medium by North American standards — warm, not punishing. If you want more heat, spicy mayo is on the dipping sauce list, and the kitchen can add extra chilli to most dishes if you ask when you order.
Do you list allergens?
Tell us about an allergy when you order, or call before you do. Our kitchen handles wheat, dairy, nuts and sesame, so we will tell you honestly what we can and cannot promise.
Catering
What does catering cost?
Fixed platter prices: Bronze $300 for up to 15 people, Silver $650 for up to 35, Gold $1200 for up to 75. Silver feeds 35, Gold feeds 75.
How much notice do you need?
48 hours for most orders. Same-week bookings are usually fine — call us and we'll tell you honestly.
Do you deliver and set up?
Yes, delivered hot and labelled with serving gear. Pickup from Harbord Street is also an option if you'd rather collect.
Can I change the order after booking?
Free changes up to 48 hours before your event. After that we can usually still add, just not subtract.
How do I pay for catering?
Once you approve the menu we send an online payment link. No deposit is needed to get a quote.
School lunches
How does the school program work?
We partner with a school, then parents order per child, per day and the kitchen sends the bill. We cook that morning and deliver hot in time for the lunch block.
What does a school lunch cost?
$8 per meal, including carrots and celery. Burgers and hot dogs come with fries. Juice, cookies and chocolate milk are $1 each.
Can I cancel a day?
Yes, up to 8 AM that morning. Tell us by then and that meal is off — nothing is charged for it.
What if you do not deliver to my school yet?
Tell us the school when you order. We check whether we can deliver there and come back to you — a parent asking is how most schools start.
Location & hours
Where are you?
195 Harbord Street, Toronto, ON M5S 1H3 — in Harbord Village, a seven-minute walk from the University of Toronto.
What are your hours?
Monday to Thursday 11:30 AM–2 PM and 4:30–9 PM, Friday 11:30 AM–9 PM, Saturday 5–10 PM.
Do you have seating?
There's a small counter for about ten people. Most orders are takeaway or delivery.
Is there parking?
Street parking and Green P nearby — though most of our customers walk or cycle.
Ready when you are
Questions we get every day
Ordering
6 questionsFood & diets
6 questionsCatering
5 questionsSchool lunches
5 questionsLocation & hours
4 questionsSomeone in the kitchen picks up during opening hours and will tell you straight — including what we can't do.
Call (416) 530-4352 Email instead